This application helps you diagnose any issues with the HP printer and also automatically apply the necessary fixes. Then click Add.First, we strongly recommend you use the HP troubleshooting app, HP Print and Scan Doctor.

Once the printer is connected, use the steps below to remove the existing printer driver and add a compatible driver:ġ.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.Ģ.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.ģ.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.Ĥ.) Click the plus sign, click Add Printer or Scanner, click the printer name.ĥ.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Touch 'Network', touch 'Restore Network Defaults' and touch Yes.Ĥ.) Reconnect your modem/router and wait for it to re-establish its internet connection.Ħ.) Touch the right arrow to display the second navigation screen.ħ.) Touch Setup, and then touch Network.ħ) Touch Wireless Setup Wizard, and then touch Continue.Follow the onscreen instructions to connect the printer to your home WiFi. Let's try these steps:ġ.) Unplug your modem/router and leave it powered off.Ģ.) Restart your printer, from the printer control panel, touch the right arrow to display the second navigation screen., touch 'Setup '.

Resetting the printer network settings, reconnecting the printer back to the network and adding compatible driver may resolve the issue.

Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

Hp print scan doctor mac